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Uses RFID technology to improve customer service
September 15, 2009
By: DAVID SAVASTANO
Editor, Ink World Magazine
The Riverina Regional Library (RRL) in Australia is using UPM Raflatac RFID tags to optimize the management of its expanding collections. The technology is also improving library efficiency and customer service by freeing staff to spend more time with patrons. Riverina Regional Library (RRL) serves some 107,000 constituents across nine local government areas, making it one of the biggest regional library services in New South Wales, Australia. The library is known for its range of service and...
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